Privacy Policy

Last Updated: January 2025

1. Introduction

QR Coats Inc. ("Q-Check," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital coat-check platform and related services (the "Service"). By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

We collect information that you provide directly to us, including: Personal Information: - Name and contact information (email address, phone number) - Business information (venue name, address, business contact details) - Payment information (processed securely through PCI DSS compliant payment processors) Automatically Collected Information: - Device information (device type, operating system, unique device identifiers) - Usage data (features used, time and duration of use, interaction patterns) - Log data (IP address, browser type, pages visited, time and date of visit) Guest Information: - Digital claim pass data (ticket numbers, check-in/check-out timestamps) - Item descriptions (coat, bag, or other checked items) - Wallet pass information (Apple Wallet or Google Wallet integration data)

3. How We Use Your Information

We use the information we collect to: - Provide, maintain, and improve our Service - Process transactions and send related information - Send administrative messages, updates, and security alerts - Respond to your comments, questions, and customer service requests - Monitor and analyze trends, usage, and activities - Detect, investigate, and prevent fraudulent transactions and other illegal activities - Personalize and improve your experience - Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations: With Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service. With Venue Partners: If you are a guest using Q-Check at a venue, we share necessary information with that venue to facilitate the coat-check service. For Legal Reasons: We may disclose information if required by law, regulation, legal process, or governmental request. Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business. With Your Consent: We may share information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including: - PCI DSS compliant payment processing - End-to-end encryption for data in transit - Encryption at rest for stored data - Regular security audits and assessments - Access controls and authentication measures - Secure data centers with physical security measures However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. For guest transaction data, we retain records for a minimum of 90 days to handle any disputes or claims, after which data is anonymized or deleted.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information: - Access: Request access to your personal information - Correction: Request correction of inaccurate information - Deletion: Request deletion of your personal information - Data Portability: Request a copy of your data in a portable format - Opt-Out: Opt out of certain data processing activities To exercise these rights, please contact us at privacy@qrcoats.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our Service is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: QR Coats Inc. Montréal (Québec), Canada Email: privacy@qrcoats.com General Inquiries: info@qrcoats.com